Managed IT Support
Proactive IT Support That Drives Your Business Forward
Comprehensive managed IT support from just £20 per device per month. Unlimited helpdesk, 24/7 monitoring, strategic planning and a dedicated team that genuinely cares about your business.
What Is Included in Our Managed IT Support
Everything you need to keep your business running smoothly, securely and efficiently.
Helpdesk Support
Unlimited remote and on-site support from our dedicated team. Fast response times with an average of 15 minutes to first response.
System Monitoring
24/7 proactive monitoring of your servers, networks and endpoints. We detect and resolve issues before they impact your business.
Patch Management
Automated security patching and software updates to keep your systems secure and compliant without disrupting your workflow.
Vendor Management
We liaise with your third-party suppliers on your behalf, saving you time and ensuring everything works seamlessly together.
Strategic IT Planning
Regular technology reviews and roadmapping to align your IT infrastructure with your business goals and growth plans.
Biannual Reviews
Biannual business reviews with detailed reports on system health, ticket trends and recommendations for improvement.
Why Businesses Choose Our Managed IT Support
We take a proactive approach to IT management, preventing issues before they impact your business. Our team acts as an extension of your organisation, providing the expertise you need without the overhead of an in-house IT department.
Simple, Transparent Pricing
No hidden fees, no complicated tiers. Just straightforward pricing that scales with your business.
Managed IT Support
Billed monthly. No long-term contracts required.
Calculate Your IT Support Costs
Use our free calculator to estimate your monthly IT support costs and see how much you could save with Britannia IT.
IT Support Cost Calculator
See how much you could save with Britannia IT managed support compared to DIY or other providers.
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Based on your estimated cost of £200/mo
Ready for IT Support You Can Rely On?
Join hundreds of UK businesses who trust Britannia IT for their managed IT support. Get in touch for a free consultation.
Frequently Asked Questions
Our managed IT support includes unlimited remote and on-site helpdesk support, 24/7 proactive monitoring of servers and endpoints, automated patch management, vendor management, a dedicated account manager, network documentation, and biannual business reviews. Antivirus and endpoint protection is available as a separate add-on. Everything you need to keep your IT running smoothly is covered in one monthly per-device fee.
Our average first response time is 15 minutes. Critical issues affecting your entire business are prioritised and addressed immediately. We operate a tiered priority system so that urgent problems are escalated automatically. You can reach our helpdesk by phone on 01704 320640, by email, or through our support portal.
No, we do not require long-term lock-in contracts. Our managed IT support agreements are billed monthly, and we believe in earning your business every month through excellent service rather than tying you in. We are confident that once you experience our support, you will want to stay.
Our managed IT support is £20 per device per month. This does not include antivirus or endpoint protection, which is available as a separate add-on. The exact cost depends on the number of devices, the complexity of your infrastructure, and any additional services you require. Contact us on 01704 320640 or use our online calculator for a tailored estimate.
We typically complete onboarding within 5 business days. This includes documenting your network, deploying our monitoring and management agents, setting up your support portal access, and introducing you to your dedicated account manager. We aim to make the transition as seamless as possible with zero disruption to your team.
Yes, while Britannia IT is based in Southport, we provide managed IT support to businesses across the UK. Remote support is available nationwide, and we provide on-site support across the North West and beyond. Many of our clients are located throughout Lancashire, Merseyside, and Greater Manchester.